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Lines next open: Thu 24th Jul, 9:00am (UK) reply@hotelsbyphone.com
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On 19th Jul '08, Traveller wrote: excellent |
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On 19th Jul '08, Traveller wrote: Excellent service fom girl on phone - an asset to your company - nothing was too much trouble. |
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On 18th Jul '08, Traveller rated us: |
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On 17th Jul '08, Traveller wrote: It was fine except when I got to the hotel as it was a recce for a group booking later on next month i was very disappointed to find that this booking had been made through many agents and therefore i am unable to move people around in the rooms for the group booking. I was not told this before hand and also told that I would be able to move people at a later date and that the order was not important.
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On 15th Jul '08, Traveller wrote: There was an issue with booking a double room with single occupancy online. Similar problems faced with operative on the phone but she was very helpful |
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On 14th Jul '08, Traveller wrote: I would use Hotels by Phone again as I found the staff very helpful and friendly with an excellent telephone manner. |
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On 14th Jul '08, Traveller rated us: |
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On 14th Jul '08, Traveller rated us: |
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On 14th Jul '08, Traveller wrote: No problems!! Just one small hiccup, when I checked out this Sven guy I was talking about also wanted to charge me for my booking again, claiming he had never received the payments from hotelsbyphone. Luckily I had the voucher which he accepted. |
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On 14th Jul '08, Traveller wrote: Prompt and efficient |
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On 13th Jul '08, Traveller wrote: I mark the booking as average as this was undertaken on my behalf but in fairness I am unaware or any criticism. |
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On 13th Jul '08, Traveller wrote: Very good - no problems. |
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On 13th Jul '08, Traveller wrote: Definatley worth using Hotels By Phone. They can get you a great rate and take all the hassle out of booking things for you. Relaly helpful for me, as i was booking for 28 people. Thanks a lot |
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On 12th Jul '08, Traveller rated us: |
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On 11th Jul '08, Traveller wrote: thank you for your help! |
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On 11th Jul '08, Traveller wrote: Excellent as always |
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On 10th Jul '08, Traveller wrote: It was really easy |
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On 8th Jul '08, Traveller wrote: First Class |
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On 7th Jul '08, Traveller rated us: |
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On 6th Jul '08, Traveller wrote: Excelllent - the agent who I made the booking with was excellent and knowledgeable about the hotels on your register.
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On 6th Jul '08, Traveller rated us: |
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On 6th Jul '08, Traveller wrote: It was easy and staff very helpful |
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On 6th Jul '08, Traveller rated us: |
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On 6th Jul '08, Traveller rated us: |
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On 6th Jul '08, Traveller wrote: Service good - just got to pay up 6 weeks in advance! |
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On 6th Jul '08, Traveller wrote: excellent service no hitches it does what it says on the tin |
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On 6th Jul '08, Traveller wrote: I was pleasantly surprised by the way I was dealt with. The service was excellent and I will book with you again for next year. After confirming my details I recieved an email immediately.
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On 5th Jul '08, Traveller rated us: |
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On 5th Jul '08, Traveller wrote: Excellent |
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On 4th Jul '08, Traveller rated us: |
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On 4th Jul '08, Traveller wrote: excellent,very helpful staff on phone recommended hotel,easy to check hotel reviews and locations on web site |
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On 4th Jul '08, Traveller wrote: best deal by far on the net |
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On 3rd Jul '08, Traveller wrote: Really friendly helpful staff excellent service |
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On 3rd Jul '08, Traveller wrote: Very friendly people. I found it easier to book this hotel than to buy a newspaper. |
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On 2nd Jul '08, Traveller wrote: All very good. |
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On 2nd Jul '08, Traveller wrote: Excellent service easy to use would recommend. |
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On 30th Jun '08, Traveller rated us: |
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On 30th Jun '08, Traveller wrote: the booking experience was excellent and straight forward. the people who i dealt with were very polite and friendly and were partly responsible for us all having a good weekend.
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On 30th Jun '08, Traveller rated us: |
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On 30th Jun '08, Traveller wrote: This hotel was not as close to our other hotel as I was told, but otherwise all was good. Not a criticism, just advice: If you send a map to people with the hotel on with your booking confirmation, I think it will be a huge benefit to your customers.
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