Royal hotel

SW Gertrudy 26-29, krakow 31-048

Guest
Ratings

4.3

Overall

(4.8) Location

(4.4) Service

(4.4) Cleanliness

(3.6) Facilities

96% of 76 reviews recommend the hotel

A simple 2 star hotel housed in a large building which is ideal for groups. Although there are limited facilities, the location of the hotel makes up for this as it is located in the centre of Krakow, very close to all places of interest.

Excellent location, right at the foot of Wawel Castle and only a short stroll to the market square.
Staff very helpful and friendly.
Rooms are large and spacious although can be noisey as trams run directly outside the building.
Good restaurant which serves large portions at inexpensive prices.

Royal hotel, krakow - Lounge

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The hotel boasts a superb location, right beside the famous Wawel Castle and is 10 minutes’ walk to the Market Square.

Our customers said ...

5 minute walk to the main square. ... very central... Very good location for all attractions of central Krakow... very handy to the market square ... easy to get to from the airport and train station ... tram stop just outside to hotel ... Excellent location.... Very good location very close to the Square... Fantastic central location... ideally situated for shopping/bars/restaurants etc... 5 minute walk from the main square... an excellent location at the foot of the castle ... within walking distance of all main attractions.... perfect location!... location is about a five minute walk to the centre ... about fifteen minutes to the station ...

Our customers said ...

Hotel staff friendly ... Reception staff very helpful... Staff helpful and friendly... Pleasant staff.... friendly staff, exellent meals in thier restaraurant value for money... staff were friendly and helpful... friendly staff ... Helpful and friendly staff. ... Staff v. friendly and helpful ... very helpful staff... staff were more than helpful and obliging... Very pleasant staff... Staff were very friendly and helpful ... Staff were very friendly and helpful ... attentive service... staff polite and very helpful...

All rooms are very generous in size with high ceilings and light coloured walls and dark patterned carpets. All rooms consist of a TV with a couple of English speaking channels, telephone, complimentary water on arrival, fridge and en suite facilities. The bathrooms are equipped with showers and have peach coloured tiles.

Room Facilities

Mini Bar

Personal Safe

Television

Our customers said ...

some tram noise from the front rooms... Ask for a room which is the side of the building ... rooms are a bit dated... Limited Hot water supply first come first shower !... No English Tv Channel... had a modern triple room which was at the back of the hotel and was very quiet.... bathroom was modern with a very good shower ... Very clean.... the bathroom is modern and up to date... Plenty of room... rooms were next to the road where the trams run... While the decor in the room may have been a little dated, the room was very clean and roomy ... it was always warm in contrast to the winter snow outside... was the warmest and most comfortable bed we have ever had on a holiday... hotel room clean... We had a great room on the 2nd floor ...

Hotel Facilities

Baby Sitting	Café	Car Parking
Foreign Exchange Counter	Restaurant

Our customers said ...

the restruant offers large value for money meals... Restaurant in hotel very good.... very good food in restaurant ... good food in the restaurant... restaurant attached to the hotel is brilliant - fantastic food, very good value, lovely staff and excellent live musical entertainment... only the restaraunt to get a drink ... royal hotel restaraunt was very cheap and food was excellent we ate there most of the time!... restaraunt attached serves good food at very reasonable prices... If you order a large beer in the hotel you will be served a liter/2 pints ... restaurent was exellant ... welcomed into the restaurant with a full menu ... food was great... hotel restaurant fantastic huge portions and very cheap... Good food in the restaurant and wide range of dishes for breakfast. In house restaurant good value.... we ate in the hotel for evening meals ... V.good restaurant in hotel ...

General Hotel Information

This hotel is made up of four housed apartments, the oldest dating back to 1898, which explains the unique character the property has to offer. The hotel boasts a grand wooden staircase with a carpet. Guestrooms offer something for everyone, ranging from standard double/twin rooms to large spacious studios with views of the castle. The spacious guestrooms boast high ceilings, traditional furnishings and separate entrance halls. They are extremely comfortable and clean, as are the en suite bathrooms. Trams run very close to the front of the property, so it might be a good idea to request a room towards the rear. The hotel offers a rich Continental buffet breakfast every morning in the grand dining room, which is located on the ground floor. There’s also a cosy café, particularly celebrated for its apfelstrudel with chocolate and cream.

Our customers said ...

If you go expecting 2 star you will be pleasentaly surprised... nice hotel... would definitely stay again... overall impression very good ... Hotel is grand but faded.... Breakfast was varied and plentiful ... Very good value hotel for a budget break ... would certainly recommend it.... great stay... very pleased with the hotel ... Very clean... Great atmosphere ... Good breakfast... fab place... Basic but excellent for cleanliness and service... Good choice for breakfast every day....

Customer Reviews - Royal hotel Krakow

Out of 76 reviews 96% recommend the Royal hotel.

All our customers automatically receive a review/feedback email to fill out on their return from holiday. As a result, we are able to provide access to authentic, credible and current hotel reviews. This resource allows you to select the hotel best suited to your needs. We also check the reviews and use them for quality control purposes.

Hotels are rated on a scale of 1 to 5 ( 1 is Poor and 5 is Excellent)

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Traveller from Taunton stayed in November,2008

Overall Score: (4.3)

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Comment

If you go expecting 2 star you will be pleasentaly surprised.There is some tram noise from the front rooms. Hotel staff friendly and the restruant offers large value for money meals, we ate there all but once,try the pork knuckle, one between two!! if you eat as a starter. Look out the window at the castle.5 minute walk to the main square.

Top Tip

Krakow has a good selection of bars, cellar bars aplenty watch the steep steps though or sit around the main square and people watch though this will be dearer but then it is in every city.Took taxi to Auschwitz would recommend this as opposed to organised tour, leave two hours for Auschwitz and hour for Bickenau used krakowtaxi4u.com excllent, driver stayed with us all day,book him for the airport run also.

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Would recommend:	Yes

Traveller from Worthing stayed in October,2008

Overall Score: (4.8)

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Comment

Ask for a room which is the side of the building away from the trams. Restaurant in hotel very good.

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Would recommend:	Yes

Traveller from Newport Pagnell stayed in October,2008

Overall Score: (4.5)

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Would recommend:	Yes

Traveller from pontefract stayed in September,2008

Overall Score: (4.0)

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Comment

nice hotel,very central,very good food in restaurant but rooms are a bit dated.overall impression very good and would definitely stay again.Reception staff very helpful.

Top Tip

A trip to concentration camp is a must.

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Would recommend:	Yes

Traveller from Lincoln stayed in October,2008

Overall Score: (4.3)

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Comment

No Tea/coffee making facilities in rooms. Limited Hot water supply first come first shower ! No English Tv Channel, (BBC world)

Top Tip

Szambe Vodka shop on 9 Ul Bracka. Didnt find a bad local restaurant, Irish Mbassy Great taste of home !! Allow a day for Auschwitz.

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Would recommend:	Yes

Traveller from Bath stayed in September,2008

Overall Score: (4.3)

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Comment

Very good location for all attractions of central Krakow.We had a modern triple room which was at the back of the hotel and was very quiet.Hotel is grand but faded.Room was large with very high ceiling.The bathroom was modern with a very good shower but there was no hairdryer.TV had no English speaking channels .Breakfast was varied and plentiful served in the restaurant next to the hotel.This was also a good venue to eat at night.Very good value hotel for a budget break and would certainly recommend it.

Top Tip

Salt mine excursion is good.The Castle is right opposite the hotel and is well worth a visit.Lots of fab churches with very ornate decoration.Many of them have concerts-we went to one in a tiny church near the castle which lasted about an hour one night.The open top bus was operating when we were there but I think it stops in the winter.The Kazimierz district (the Jewish district)is a must do and see the synagogues and cemeteries and the Galicia Jewish Museum with the unforgettable video footages of pre WW2 Krakow life followed by the war years,the ghetto and the murdering by the Nazi regime.A very sobering experience.Auchwich is about 70k away but we did not have time to visit.We treated ourselves to a horse drawn carriage ride around central Krakow which cost us about £23 for half an hour.Fun but expensive.

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Would recommend:	Yes

Traveller from Campbeltown stayed in September,2008

Overall Score: (5.0)

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Comment

very pleased with the hotel and very handy to the market square - great stay

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Would recommend:	Yes

Traveller from Kendal stayed in August,2008

Overall Score: (4.8)

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Comment

Very clean. Staff helpful and friendly. Great admiration for the girls who carried the huge trays! Great atmosphere and good food in the restaurant.

Top Tip

2 very good and cheap vegetarian restaurants within 10 minutes walk of the hotel. If you like shopping bring a half empty suitcase - lots of nice things at good prices. Would recommend the Salt mines and Auschwitz trips with Cracow Tours.

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Would recommend:	Yes

Traveller from Lossiemouth stayed in July,2008

Overall Score: (4.8)

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Comment

Really easy to get to from the airport and train station as there is a tram stop just outside to hotel

Top Tip

Try and eat traditional polish food as its really tasty, pork cutlets are traditionally polish

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Would recommend:	Yes

Traveller from DONCASTER stayed in August,2008

Overall Score: (4.0)

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Comment

Wish there was hair dryer as most hotel have them but I did take mime just in case so possible would help if had one fit in each room.

Top Tip

Could do with more choice of wine like there is no rose wine in this hotel so if add more choice of drinks it would be easier.

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Would recommend:	Yes